In today’s world, a cyber-attack is one of the greatest threats facing your business.

Within seconds, you can go from being reliable, customer-focused and profitable, to facing an existential crisis.

• Total system shutdown.
• Data loss – for you and your partners/suppliers/customers.
• Reputational harm.
• Media spotlight and inquiries.
• Inability to pay and retain staff and suppliers.
• Legal action from customers/suppliers/partners.
• Investigation by law enforcement and data authorities.
• Cash flow challenges.
• The urgent need to investigate the breach.

We know that our clients need a speedy, reassuring response, should the worst happen and they have to make a claim.

We also know it can be the most stressful of situations, so our experienced team never lose the connection and humanity that sets Trium Cyber apart from others.

This includes:

• Offering immediate response and on-going support for business recovery and loss mitigation.
• Real-time engagement and a collaborative approach alongside our clients.
• Our exclusive focus on cyber claims means we are committed to offering prompt, reliable and efficient claims handing.
• Our global panel and key vendor relationships enable us to support every aspect of an incident or claim, with expertise offered that is relevant to the situation/region.

First-party coverage pays for the expenses that your business incurs directly because of a cyber incident.

• Incident response and forensics: this is often the most critical component of a policy, providing access to a team of experts immediately following an event. This includes IT forensics specialists to identify the cause and scope of the breach, legal counsel to navigate regulatory requirements, and public relations support to manage reputational fallout.
• Business interruption and extra expenses: if a cyber-attack, operational error, system failure, or ransomware event forces you to shut down your operations, this coverage reimburses your business for lost profits and the extra costs incurred to get back up and running. We also give Voluntary shutdown (insured pulls plug to prevent spread) given as standard and full limit. The period of business interruption considered by the policy is usually limited to e.g. 180 days we give a Broad Period of Restoration – no period restriction for BI loss. We also facilitate faster settlement of BI losses by using a single forensic accountant chosen from our panel by mutual agreement will be used to adjust the claim. Costs of the forensic accountant will erode the limit of insurance so this should also help preserve limit for other costs. We can also endorse an advance payment of BI loss before the claim has been fully adjusted – this is to help the business maintain cash flow.
• Data restoration and recreation: a cyber event can damage or destroy critical data and software. This coverage pays for the costs to recover, replace, and restore your digital assets.
• Cyber extortion: this covers the costs associated with a ransomware attack or other extortion event. It can include the ransom payment itself (subject to insurer approval and legal review), as well as the fees for professional negotiators and access to a crypto wallet and curFirst-party coverage pays for the expenses that your business incurs directly because of a cyber incident.
• Incident response and forensics: this is often the most critical component of a policy, providing access to a team of experts immediately following an event. This includes IT forensics specialists to identify the cause and scope of the breach, legal counsel to navigate regulatory requirements, and public relations support to manage reputational fallout.
• Business interruption and extra expenses: if a cyber-attack, operational error, system failure, or ransomware event forces you to shut down your operations, this coverage reimburses your business for lost profits and the extra costs incurred to get back up and running. We also give Voluntary shutdown (insured pulls plug to prevent spread) given as standard and full limit. The period of business interruption considered by the policy is usually limited to e.g. 180 days we give a Broad Period of Restoration – no period restriction for BI loss. We also facilitate faster settlement of BI losses by using a single forensic accountant chosen from our panel by mutual agreement will be used to adjust the claim. Costs of the forensic accountant will erode the limit of insurance so this should also help preserve limit for other costs. We can also endorse an advance payment of BI loss before the claim has been fully adjusted – this is to help the business maintain cash flow.
• Data restoration and recreation: a cyber event can damage or destroy critical data and software. This coverage pays for the costs to recover, replace, and restore your digital assets.
• Cyber extortion: this covers the costs associated with a ransomware attack or other extortion event. It can include the ransom payment itself (subject to insurer approval and legal review), as well as the fees for professional negotiators and access to a crypto wallet and currency.
• Funds transfer fraud/social engineering: this coverage protects your business from financial loss when an employee is tricked into wiring money to a fraudulent account after falling victim to a phishing or social engineering scam. It is usually sub limited – we offer it as a sub limited coverage extension not as standard.rency.
• Funds transfer fraud/social engineering: this coverage protects your business from financial loss when an employee is tricked into wiring money to a fraudulent account after falling victim to a phishing or social engineering scam. It is usually sub limited – we offer it as a sub limited coverage extension not as standard.

We also give cover for reputational harm as a result of an adverse media event linked to the breach, with the full limit as standard (often sub-limited).

Crisis management and public relations (PR) expenses is the most common form of the coverage. After a data breach or security failure, your policy will cover the costs of hiring a specialized PR firm to manage the crisis. This includes:

• Developing a communication strategy: a PR expert can help your company craft and deliver timely, transparent, and empathetic messages to affected customers and the public.
• Media relations: managing media inquiries and correcting inaccuracies in news reports to control the narrative.
• Public perception monitoring: tracking social media and public sentiment to respond appropriately.
• Brand rehabilitation: launching campaigns to restore trust and demonstrate that corrective measures have been taken.
• Business interruption from reputational damage: some policies extend their business interruption coverage to include loss of income specifically caused by reputational harm.
• Trigger for coverage: this part of the coverage is significant because it is triggered by customer desertion due to a data breach, not just a system outage.

Third-party coverage protects your business from liability claims and lawsuits brought by external parties affected by a cyber incident.

• Privacy liability: this is the most common form of third-party cyber coverage. It protects you from financial losses resulting from the unauthorized access, exposure, or theft of private customer or employee information.
• Regulatory fines and penalties: in the event of a privacy law violation, such as non-compliance with GDPR, regulators can impose significant fines. While policies generally do not cover fines for criminal acts, they may cover legally insurable administrative fines and the legal costs to defend against regulatory investigations.
• Payment Card Industry (PCI) fines and costs: if a credit card breach compromises customer payment data, your business may be liable for fines and assessments imposed by banks and credit card companies (like Visa or Mastercard).
• Media liability: this coverage protects your business against claims of libel, slander, defamation, copyright infringement, or intellectual property theft related to your online content, such as on your website or social media.

In addition, we:

• Give Auto acquisitions clause set at 25% - which is above market standard. This means the insured gets automatic coverage under the policy for any businesses they acquire, up to 25% of the insured’s declared revenue.
• Can cover technology errors and omissions and miscellaneous errors and omissions by endorsement – as a team, we have lots of experience in these forms of cover.
• Can add wrongful collection cover by endorsement subject to underwriting.
• Can add system failure by endorsement – on our True Premier wording this is given full limit as standard.
• Have localized the wording for key geographies: US, Australia, Canada and UK.

• A limited number of exclusions compared with other forms.
• Our True Premier form has system failure given as standard and full limit (compared to True Edition form).